Privacy Policy
Last updated: August 30, 2025
This Privacy Policy explains how Air Mogul (“we”) collect, use, store and share personal data when you use our website, request a quote, book a private flight or communicate with our concierge team.
1) Who we are
Controller: Air Mogul
Email: fly@airmogul.com
2) Data we collect
- Request data: name, email, phone/WhatsApp, travel route (e.g. Paris → Dubai), date, passenger number, notes.
- Operational data: catering preferences, luggage/pet details, transfers, IDs if required by authorities.
- Transaction data: quotes, invoices, payment confirmations (card data handled securely by PCI-compliant providers).
- Technical data: server logs, IP address, device/browser info, pages viewed, referrer. Our WordPress site uses AJAX endpoints (e.g.
/wp-admin/admin-ajax.php). - Cookies/analytics: see Cookies section.
- Anti-spam: honeypot hidden fields to prevent bots.
3) Legal bases (GDPR)
- Contract performance — to provide quotes and operate requested flights.
- Legitimate interest — to prevent fraud, ensure IT security, manage B2B relationships, improve services.
- Consent — for optional marketing, non-essential cookies, WhatsApp contact when requested.
- Legal obligation — compliance with tax, accounting, aviation or regulatory duties.
4) How we use your data
- To provide charter quotes, aircraft options and flight operations.
- To communicate with you (email, phone, WhatsApp if provided).
- To process invoices and payments.
- For safety, security and fraud prevention.
- For analytics and service improvements.
- For marketing, only where legally permitted or with consent.
6) International transfers
Your data may be transferred outside your country (e.g. EU ↔ UAE/US). In such cases, we apply safeguards (e.g. EU SCCs, UK IDTA) or rely on other lawful bases.
8) Data retention
We retain data only as long as needed for the purposes described or to comply with legal obligations. Quotes may be kept for 12–24 months unless you request deletion earlier.
9) Your rights (EU/UK)
You have the right to access, rectify, erase, restrict processing, object, and request portability of your data, as well as to withdraw consent at any time. You can also lodge a complaint with your local supervisory authority.
10) California rights (CPRA)
If you are a California resident, you have rights to access, delete, correct, and opt-out of “sale” or “sharing” of personal data. We do not sell personal information in the traditional sense. If we use identifiers for advertising, opt-out is available via cookie settings.
11) Marketing communications
We send marketing only with your consent or where legally allowed. You may unsubscribe at any time.
12) Security
We use appropriate measures (encryption, restricted access, audits) to protect data. No system is fully secure.
13) Children
Our services are not directed to children under 16. If we discover we have collected data from a child, we will delete it.
14) Changes
We may update this Privacy Policy from time to time. We will post updates on this page with the “Last updated” date.
15) Contact
Email: fly@airmogul.com
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